Yes! We create personalized balloons with names, messages, or designs. To place a custom order, please email us at hello@pop-dazzle.com

We recommend placing your order at least 3–5 days in advance, especially for custom or large event installations. For urgent requests, feel free to reach out—we'll do our best to accommodate you.

Yes! We offer local delivery within 10 miles of our Pittsburgh location. Delivery fees apply and are calculated at checkout.

Absolutely! In-store pickup is available between 11:00 AM and 6:00 PM. Just choose the pickup option at checkout.

Helium balloons are sensitive and must be handled with care. Unfortunately, we cannot offer refunds for damage caused after delivery. If a product arrives defective, please contact us within 24 hours for a replacement or store credit.

For event planning or larger decor installations, please contact us directly via email. We’ll discuss your vision, theme, and budget to create something amazing together.